In response to Patrick O’Keefe‘s ManagingCommunities.com post on his BlogWorld Expo Panel “Social Media: The Bad and the Ugly”. My ugly social media is simply the knee jerk attack responses that I seem to see more and more of each day.
I try not to be negative at all online outside of customer service complaints. But especially when a more constructive response or the offering of a solution would be a better response.
I hope more people will decide to stay positive when reacting to individuals and companies that are making a strong effort to enter the social media space.