The Beauty About the Death of the Music Store
The evolution of music sales over the past 2 decades has been a clear one. As peer to peer software like Napster devastated destination music stores, our music purchases moved closer to home.
First on our computers, then phones, and soon you will be able to buy tracks the second you hear them in your car (this seems so obvious to me, the music industry should make it happen sooner).
The music industry has been fighting to keep their old model, but what they should be doing is fighting to create more impulsive music buying opportunity. If you let me buy my music where I first hear it, when I am most amazed by a new sound, you dramatically increase your conversion.
I grew up buying tapes at local music shops. When I was a teenager it was all CD’s from the national chain store in the mall. Napster spread my first year in college and my music taste exploded because of the wealth of options now available at my fingertips. How refreshing right? I didn’t have to rely on local radio or the kids from my home town to hear about new music.
I use iTunes for all my music today (making me an honest man again). But it was never about having the money to afford music. It is about accessibility. When I can watch an episode of House, use Shazam to figure out the closing credit song, and buy that song on my phone, the sales cycle get dramatically short and simple. It goes form weeks to seconds. Impulse.
The music shops of the past were destinations. It was pure point of sale music. You physically went somewhere to browse the music, to talk about the music, to buy the music.
Today even the point of sale music is more impulsive.
- You purchase album cards that you can use to download digital versions from Office Depot.
- You get free downloads included with your Xbox game, that then open you up to new artists.
- And occasionally you buy a CD, but probably from the counter at your local Starbucks.
If we hear music we like at a bar or coffee shop or on a commercial, we go get it online. The physical stores are marginalized. The digital product reigns. And our concept of consuming the media has completely evolved. We stream music more and more, owning becomes less important. We
- We often stream music instead of purchasing it
- We create more and more content featuring music (playlists, podcasts, videos)
- We buy ring tones and video game soundtracks
Much of the community and discussion around music lives largely online and consumers seem the happier for it.
In the long run this evolution and disruption of the music industry is good. Consumers get more out of it. They get to find more great music. And musicians, while getting the short end of the stick with Napster piracy, seem to be skipping the music oligarchies and claiming back their connection with fans through unique products, touring, and digital consumer relationships.
A few examples of how the music industry could accelerate the impulse music buying trend:
- Buy Shazam, improve it’s purchasing options, do deals to include it on all cell phones, iPads, TV’s, toasters, etc.
- Fully embrace users that want to incorporate music into videos and podcasts, work with Youtube et all to get buying links on any unlicensed works
- Work with OnStar or XM Radio or electronics makers to get easy music sales in every new car
- Email concert goers with links to buy the live show, while they are at the concert
I hope that I am just repeating what music executives already know and that all of this is in motion. I hope.
What do you think? Is the music industry better off? Will movies be immune to the same fate?
Original Image from Shutterstock.com
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