Word of mouth is great. It is marketing’s pot of gold. But one step beyond good customers talking about your business, are customers that become crazy, enthusiastic fans of your business. The ones that tell everyone about you and your product, the ones that sing your praises.
Kluster is a cool crowdsourcing community that launched at TED 2 years ago and fosters community collaboration on a unique level. Members submitted problems, suggested solutions, and voted to guide the creation of all kinds of products.
It was wide open, with little direction, creating everything from copywriting to website design to [...]
